Privacy Policy

1. Information We Collect

When you create an account or submit a form on the SMECZ Member Portal, we collect:

• Personal details (name, email, phone number, date of birth)
• Enterprise information (business name, registration details, sector)
• Form-specific data (crops, hectarage, farm details, employee counts)
• Account credentials (email and encrypted password)

2. How We Use Your Information

Your data is used to:

• Process your MSME registration and support applications
• Build and maintain the national MSME databank
• Connect you with regional managers, cluster leaders and support services
• Send you confirmation emails regarding your submissions
• Improve our services and communication

3. Data Protection

We implement industry-standard security measures including encrypted data storage, secure authentication, and restricted access controls. Your form data is stored in encrypted databases and is only accessible by authorised SMECZ personnel.

4. Data Sharing

SMECZ does not sell, trade or rent your personal information to third parties. We may share your data with:

• Government agencies when required for MSME registration compliance
• Service providers who assist in our operations (under strict confidentiality)
• Law enforcement when legally required

5. Email Communications

When you submit a form, a confirmation email is sent to the address on file. We may also send you information about upcoming events, training opportunities and services relevant to your business. You can opt out of non-essential communications at any time.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for data processing

7. Cookies and Storage

The portal uses browser localStorage to maintain your login session. No tracking cookies are used. Session data is stored locally on your device and is encrypted.

8. Changes to This Policy

SMECZ may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For privacy-related questions or to exercise your data rights, contact us at info@smecz.org or call 0774 421 273.